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Whistleblowing System

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Whistleblowing System

Efforts to enhance the implementation of good corporate governance principles one of which is realized to establish a whistleblowing system (WBS). Policies related to WBS have been implemented by the Company as a control system for the implementation of the work activities of the Board of Commissioners, Board of Directors, and all employees, both on the ground and crews on board. The Company encourages the participation of each person of the Company to convey information related to violations through the WBS system.

Information that can be reported through WBS includes:

  • Deviations from applicable laws and regulations including tax provisions.
  • Abuse of office for other purposes outside the Company.
  • Corruption, Collusion, and Nepotism;
  • Fraud.
  • Gratification.
  • Violation of the Company's code of conduct or violation of norms of decency in general.
  • Acts that endanger the peace and health of theworkforce, or endanger the security of the Company.
  • Actions that may cause financial or non-financial losses to the Company or harm the Company's interests.
  • Violation of the Company's standard operating procedures, especially related to the procurement of goods or services as well as the provision of benefits and renumeration.


Reporting through WBS is facilitated through the following reporting channels from holding company:

  1. Online reports are available on the internal website.
  2. E-mail:
  3. Reports in the form of hard copy can be sent to the following address: WBS Management Team, Mangkuluhur City Tower One 27 floor, Jl. Jend. Gatot Subroto Kav. 1-3 Jakarta 12930


The WBS team is responsible for the implementation of protection programs for whistleblowers, especially regarding the aspect of the confidentiality and security guarantees of the Whistleblower.


For incoming reports or complaints, then the initial clarification of the WBS Management Team will be done, including the identity of the whistleblower and document as evidence. Next, an investigation of the violation report is carried out, if there are early indications of violations or not, then the report is submitted to the President Director.

Early indications are information conveyed in a report including:

  1. Problems
  2. Who involves
  3. Form and amount of loss
  4. When and where it happens

Furthermore, a preliminary evaluation / review is carried out according to the data of the report of alleged violations establishing or concluding whether the report of alleged violations will be followed up to the investigation stage or ended.

In addition, the WBS Management Team can communicate with the whistleblower if needed, to:

  • Clarify and evaluate whether the material of the alleged violations reported is relevant and directly related to matters related to the company (not matters of a personal nature).
  • Collect supporting evidence as material for analyzing the violations.
  • Then conduct a discussion with the Investigation Team over the development of the implementation of the investigation and providing input as a consideration to the Investigation Team in the implementation of the investigation.
  • Draft report on the results of the investigation and provide inputs to the investigation team in compiling the final draft of the investigation results report.

Furthermore, the team submitted a report on the results of the investigation to the President Director, and a follow-up plan on the results of the investigation.


Based on the Company's internal policies, the parties in charge for managing the complaints are currently composed of:

  1. Whistleblower Protection Team that receives reports on violations that are submitted with identity.
  2. Investigation Team, on the order of the President

Director of the Company and through a letter of duty, to carry out an investigation into the report.

  • Both teams are kept confidential, and appointed directly by the HUMI's Board of Directors.
Anti Corruption Act
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